Tourism Police Service Sri Lanka
1. Purpose and Role
- Objective: The primary aim of the Tourism Police is to provide a safe and secure environment for tourists, ensuring their well-being and addressing any issues that may arise during their stay in Sri Lanka.
- Responsibilities:
- Safety and Security: Protecting tourists from crime and ensuring their safety in various tourist destinations.
- Assistance and Support: Offering help and guidance to tourists who may face difficulties or emergencies.
- Information and Awareness: Providing information about local laws, customs, and safety tips to tourists.
2. Structure and Operations
- Special Units: The Tourism Police Service operates specialized units trained to deal with the specific needs of tourists, including handling complaints and resolving disputes.
- Patrols and Presence: Officers are stationed in major tourist areas, including popular cities, beaches, and cultural sites, to maintain a visible presence and assist tourists.
3. Services Provided
- Emergency Assistance: Immediate help in cases of emergencies, including medical issues, accidents, or lost belongings.
- Complaint Handling: Addressing and resolving complaints related to tourism-related incidents, such as fraud or harassment.
- Guidance and Information: Providing tourists with information on local attractions, transport, and safety measures.
4. Contact Information
- Tourism Police Headquarters:
- Address: Tourism Police Division, Department of Police, Colombo, Sri Lanka
- Phone: The contact numbers for the Tourism Police can typically be obtained from local tourist information centers or hotels.
5. How to Access Services
- Local Stations: Tourists can visit local Tourism Police stations or approach any regular police station for assistance.
- Hotels and Tour Operators: Many hotels and tour operators have direct contacts with the Tourism Police and can assist in reaching them if needed.
- Tourist Information Centers: These centers provide contact details for the Tourism Police and can offer immediate assistance.
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